We are committed to supporting you during this time. If you are experiencing financial hardship due to COVID 19, please visit our financial hardship page cardservicesdirect.com.au/Hardship/ to find out how we can help.
With the various government quarantine measures being implemented across the globe, our customer service centres have been impacted, and our customers are facing extended wait times as a result. We are currently only able to take emergency calls, such as lost or stolen cards, fraudulent or declined transactions, and help with internet banking services. Please try and access the self-service tools available online.
We do apologise for any inconvenience this causes, and appreciate your understanding as we make arrangements to restore full services as soon as possible.
Are you impacted by COVID 19?
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